Disclaimer - HOTEL ELCH NUERNBERG

Disclaimer by Owner:
Hotel Elch (Burgviertel)
Irrerstrasse 11
90403 Nuremberg

Phone: +49 (0) 911 249 298 0
Fax: +49 (0) 911 249 298 44

Geschäftsführer: Robert Horka e.K.

Registered office: Nuremberg
Nuremberg Local Court,
Commercial Register No. HRA 17771
Nuremberg-North Tax Office VAT ID No.: DE 210754295
Licensing authority: City of Nuremberg

Website & Content: Robert Horka

Privacy Policy

We are pleased that you are visiting our website and thank you for your interest in our company. Our relationship with our customers and prospective customers is based on trust. The trust you place in us is of utmost importance to us, and therefore we are committed to handling your data with care and protecting it from misuse. To ensure you feel safe and comfortable when visiting our website, we take the protection of your personal data and its confidential handling very seriously. Therefore, we act in accordance with applicable legal regulations for the protection of personal data and data security. With this privacy policy, we would like to inform you about when we store which data and how we use it – naturally, in compliance with applicable German law. Hotel Elch’s data protection policy is specifically based on the current Federal Data Protection Act (BDSG). When using the internet, we adhere to the Telemedia Data Protection Act (TDDSG) and the Telemedia Act (TMG) of the Federal Republic of Germany to protect your personal data.

Collection and processing of personal data
You can generally visit our websites without telling us who you are. Our web servers automatically store general information. This includes the type of web browser, the operating system used, the domain name of your internet service provider, the website from which you visited us, the pages you visit on our site, and the date and duration of your visit. This information is exclusively of a general nature and does not allow any conclusions to be drawn about your identity. We only analyze this data for statistical purposes and only in anonymous form. Personal data is master data such as your name, address, account, ID or telephone number, email address, or IP address. We only collect, process, or use your personal data if you voluntarily provide it to us and if it is legally permitted or you have given your consent. This usually happens when you conclude a contract with us online (booking) or submit an inquiry to us (booking request or emails).

Use and disclosure of the collected data
We use the personal data you provide exclusively for the stated or agreed purposes, which generally include processing the contract concluded with you, answering your inquiries, and informing you about current offers from our company. If you use our services, we generally only collect the data necessary to provide those services. Any requests for additional data are voluntary. Personal data is processed solely for fulfilling the requested service and safeguarding our legitimate business interests.

Will personal data be shared with third parties?
Your data will only be processed and used for consulting, advertising, and market research purposes with your explicit consent. Your data will not be sold, rented, or otherwise made available to third parties. Personal data will only be transmitted to government agencies and authorities in accordance with mandatory national legal regulations.

Use of cookies
See our cookie-settings at our privacy policy sheet.

Security
Hotel Elch implements technical and organizational security measures in accordance with Section 9 of the German Federal Data Protection Act (BDSG) to protect your data, which we manage, against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons. Our security measures are continuously improved in line with technological developments. Access to this data is restricted to a limited number of authorized personnel who are bound by strict data protection obligations and are responsible for the technical, administrative, or editorial management of the data.

User’s declaration of consent
By using our websites and the services offered therein, you agree that the personal data you voluntarily submit will be stored and processed and used by us in accordance with this privacy policy.

Right to information / Public register of processing activities
In accordance with Sections 34 and 6b of the German Federal Data Protection Act (BDSG), you have the unrestricted right to free access to information about your data stored by us. Furthermore, in accordance with Section 35 of the BDSG, you have the right to have unlawful data deleted or blocked, or to have inaccurate data corrected. Upon request, we will gladly inform you in writing whether and what personal data we have stored about you. Where possible, we will take appropriate measures to update or correct your data stored with us as quickly as possible. In such cases, please contact our hotel management directly. Section 4g of the German Federal Data Protection Act (BDSG) stipulates that data protection-relevant information must be made available to everyone in a suitable form. Hotel Elch has provided the corresponding information for review in its Public Register of Processing Activities.

Weitere Fragen?
For any problems or questions, please contact our data protection officer directly. He will be happy to assist you.
Robert Horka Email: robert.horka@hotel-elch.com

The company does not participate in dispute resolution proceedings before a consumer arbitration board.

European Commission’s online dispute resolution platform: http://ec.europa.eu/consumers/odr/